Frequently asked questions

We install luxury vinyl plank (LVP), hybrid flooring, vinyl sheet flooring, and carpet and carpet tile. We also provide floor preparation, levelling and moisture barriers and manage complete commercial fit-out flooring projects.

No. Suelo Flooring focuses exclusively on commercial, hospitality and retail environments. This specialisation means we understand the products, preparation methods and compliance requirements specific to commercial spaces.

We serve three primary sectors: commercial (offices, warehouses, medical centres), hospitality (restaurants, cafes, pubs, hotels, commercial kitchens) and retail (showrooms, boutiques, franchises, shopping centre tenancies). Our services page outlines the full range.

Yes. A significant portion of our work comes through builders, interior designers and architects coordinating commercial fit-outs. We provide detailed specifications, work to your project timelines and coordinate with other trades on-site.

Durability depends on the application. For high-traffic hospitality and retail spaces, commercial-grade LVP or hybrid flooring with a wear layer of 0.55mm or above typically lasts 15 to 25 years. For offices, carpet tile provides the best balance of durability, acoustics and aesthetics.

Yes, provided you specify a commercial-grade product. Commercial LVP has a thicker wear layer (0.55mm minimum), higher dimensional stability and is designed for constant foot traffic. We only specify and install commercial-rated LVP.

Vinyl sheet flooring is installed as a single continuous sheet, creating a seamless surface ideal for hygiene-critical environments. Luxury vinyl plank consists of individual planks or tiles offering more design flexibility and easier section replacement.

Hybrid flooring is a waterproof click-in composite plank with a rigid SPC or WPC core. It combines the aesthetic of timber or stone with superior dimensional stability and moisture resistance. Commercial-grade products with 0.55mm+ wear layers are ideal for offices, retail, hospitality and healthcare environments.

Almost always. Floor preparation is the single most important factor in how long your new floor will last. This includes subfloor moisture testing, grinding, levelling, crack repair and applying the correct primer.

Timelines vary. As a guide: small tenancy (under 100sqm) 2 to 5 days; medium space (100-500sqm) 1 to 2 weeks; large fit-out (500+sqm) 2 to 4 weeks. We provide a specific timeline in every quote.

Yes. We regularly work after hours, overnight and on weekends to minimise disruption to your business. After-hours work is discussed during the quoting stage.

We conduct relative humidity testing on every project. If moisture levels exceed acceptable thresholds, we recommend a moisture mitigation system before proceeding. This prevents adhesive failure, mould growth and product delamination. We always discuss this openly during the consultation process.

Yes. We provide obligation-free quotes for all commercial flooring projects within our service areas. This includes an on-site visit, subfloor assessment and a written scope of works.

Every Suelo Flooring quote includes: subfloor assessment and moisture testing, floor preparation requirements, product specification with brand and model, installation method and adhesive specification, estimated timeline, fixed price inclusive of materials, labour and preparation, and warranty terms.

All installations carry statutory warranties required under Queensland building legislation. Product manufacturers also provide separate warranties ranging from 10 to 25 years depending on the brand and product line.

We service commercial projects across Southeast Queensland, including Brisbane Metro, Brisbane Southside, Logan, Northern Gold Coast and Ipswich.

For larger commercial projects, yes. Contact us to discuss. Travel charges may apply for remote locations.